What our Customers say...

Water Damage Testimonials

Professional and Courteous

We discovered 7 inches of water in our crawl space. SERVPRO of Torrance came out immediately to pump out the water. Service agents were professional, courteous, and really know their stuff. They helped with water and mold remediation, and worked with our insurance company. It could have been a lot more stressful, but our agent, Julio made it bearable. Thank you SERVPRO of Torrance!

I had a water damage and it was a nightmare. SERVPRO of Torrance was called and they came to my rescue!! They got to my house very fast and set up equipment and they made me feel at ease. I didn't have to worry about a thing. I would highly recommend their services to everyone!!

I cant thank Sabrina and Crystal enough for handling everything directly with my insurance. The technicians Pablo and Julio made sure all the work needed in my home was done in a timely fashion. Great Team at SERVPRO of Torrance!

After my water leak in the living room, the SERVPRO of Torrance  tech, Julio and the other guy came out immediately and started going to work.  The techs were very professional and careful about protecting our expensive living room furniture.  Julio brought it a large fan to dry the walls.  This is a terrific company and I highly recommend them!

SERVPRO of Torrance (Ricky and Henry) did an amazing job of restoration services to remove a water filtration leak that flooded our kitchen, dining room, bathroom, sunken living room, kitchen pantry, hallway, entry hall & hall closet, plus 2 family rooms.  Their patience, understanding and personal service, as well as the office staff that coordinated our efforts with our insurance agent was outstanding and greatly appreciated.  They will be helping us find the specialist need to restore our home.

Ellsworth C.

We had a pipe break in the wall of an upstairs bathroom. I filed a claim with my insurance company and they alerted SERVPRO of Torrance. Their dispatcher contacted me within 45 minutes of filing the claim. She said they would have a technician at out location in about 2 hours. When Ricky arrived he inspected the damage, set about marking off the damaged areas, set up containment plastic and then deployed air movers and de-humidifiers. Over then next several days he returned each day to inspect and demolish the damaged drywall and flooring. During the drying time I heard from their dispatcher, Philana, daily. She was very professional and caring. I would certainly call upon their services again if we ever have another catastrophe of this sort.

Dear SERVPRO owner/manager,

Thank you for the outstanding service we recently received during our water leak. Julio was on time, professional and gave us an excellent job explaining each step of the complicated progress. We appreciated the patience of Sabrina and Crystal. They did everything possible to make sure I was advised of the time of each appointment so that I could support Betty K during the repair process.

I am a member of the apartment association. They are always looking for companies that provide excellent customer service and have professional employees. I will definitely recommend your company. While no one wants to deal with any disaster, SERVPRO makes the situation much less stressful.

Thank you for your time and patience.


Patty B