What our Customers say...
My business became flooded due to a customer flushing down paper towels in the public bathroom toilet even though there is a sign in there that says clearly not to. I obviously was pretty frustrated with the situation but SERVPRO made it a lot better with their help. The restoration was done quick and easy and for a reasonable price. The flood did not cause any hindrances to my business due to their professionalism, thanks to all the SERVPRO guys that came out.
My buddy recommended me SERVPRO of Torrance for my small businesses water leak. The bathroom's pipe burst causing a flood, getting water everywhere! It was messy. I called them and their customer service was great. They came out and were very clear with the work to be done. I work with a lot of contractors and workers and these guys were by far some of the most organized. Thank you, definitely will recommend.
We had a broken pipe in the wall in one of our exam rooms and needed to get someone in here to help us pretty quickly! Water was pouring out like crazy. We had called our local plumber and they came over right away to fix the pipe. I had called our insurance company and they recommended SERVPRO of Torrance for helping us with the water damage. I reached out and they immediately put me at ease letting me know that they will take good care of us and not to worry! Within a few hours the technicians arrived at our medical office. Ricky is the production manager and he was sure to go through all the steps with me and what to expect over the next few weeks.They were super clean! I have never seen a construction company clean up the way they did before the job was completed. They came through with all the promises they made and our exam room looks better than it ever did! I will definitely use SERVPRO again may it be for where I work and/or for my home! Very impressive, great customer service and competent workers! It's so nice to know that there still are good companies out there! Thank you SERVPRO of Torrance. You have a customer for life!
I had a good experience using SERVPRO a few years back when one of my income properties got flooded due to the torrential rain. They were quick, professional and efficient. Recently, due to a toilet pipe busting, an entire office/warehouse unit got flooded overnight and I called them again based on my previous experience. They had their crew up and running in no time, first drying out the area, then remediating all the affected floors and walls. The process went smoothly and their staff, especially Ben and Sabrina, were very friendly and easy to work with. They communicated with insurance to make sure everyone was on the same page. I will call them again in a time of need
Very Responsive service. They didn't try to upsell me into additional services. They came out to look at water damage and determined that there was no mold, mildew, etc. I would recommend to other people and B2B.