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Fire & Water - Cleanup & Restoration

Commercial Damage Insure Claim Information

5/24/2022 (Permalink)

Once a commercial property is damaged, resolving the problem and returning to normalcy are top priorities. Conversely, the insurance claims process is sophisticated and can be overwhelming. Knowing the appropriate steps to take and what to avoid can help your business successfully resolve commercial property damage. At SERVPRO, we care, and it is why we are here to help you win a commercial property damage claim. The following are steps and actions you should avoid after commercial property damage.

  • Failing to notify the insurer immediately

When property damage occurs, it is of utmost importance to notify the insurance provider because claims are easier to modify when the damage is still fresh. A delayed response can render some property damage claims obsolete as it provides the opportunity for the insurer to doubt the gravity of the issue and what caused it.

  • Lacking the proper documentation

Without having or maintaining the right documentation, your property claim can be put in limbo. Ensure that there is good recordkeeping so that if a loss occurs, you and the insurance provider can refer to the policy conditions. Commercial policyholders should document every communication they have had with their insurance provider regarding claims. Maintaining a list of contacts of every involved party as well as the time and dates can help ensure nothing is missed for a claim to be successful.

  • Not protecting the damaged property

This is a common mistake most business owners make. Once the damage has occurred, one of the key requirements stated in the insurance policy is to take reasonable measures to protect it from further damage. This does not infer that you begin making any repairs, instead, consider making arrangements to ensure the property does not sustain further damages. At SERVPRO, we can step in to help you follow through with the process and ensure that your insurance provider does not deny the claim. Ensure to contact us and we will promptly avail ourselves to help with repairs and ensure your claims succeed.

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