What our Customers say...
Very Responsive service. They didn't try to upsell me into additional services. they cam out to look at water damage and determined that there was no mold, mildew, etc. I would recommend to other people and B2B.
Dear SERVPRO owner/manager,
Thank you for the outstanding service we recently received during our water leak. Julio was on time, professional and gave us an excellent job explaining each step of the complicated progress. We appreciated the patience of Sabrina and Crystal. They did everything possible to make sure I was advised of the time of each appointment so that I could support Betty K during the repair process.
I am a member of the apartment association. They are always looking for companies that provide excellent customer service and have professional employees. I will definitely recommend your company. While no one wants to deal with any disaster, SERVPRO makes the situation much less stressful.
Thank you for your time and patience.
Dear SERVPRO Torrance,
Enclosed you will find a check in the amount of $xxxx.xx. On 12/27/16, I paid you the initial 50% that I contracted to pay you. Now, you are paid in full.
I thank you and your workers for doing a terrific job. In particular, Crystal Bonham for coordinating the entire repair of the leakage damages to our bathroom and downstairs bedroom. Her astute analysis, organization of work, and dedication is appreciated by my wife and I. I, also pay compliment to Jerry Tanner for his work, effort, and demeanor. He did his work - true professional. You have wonderful workers!
My only concern is the damaged wall-bed. I don't blame you, nor hold you responsible. However, I would welcome your help in getting it repaired so it ban be used. Can you help me find someone who can repair it? Please call me (xxx-xxx-xxxx)
Again, much much thanks for a job well done. Happy 2017!
Hank and Naomi